C O N T E N T S
November   2 0 0 3
Volume 82, Number 11

FEATURED STORIES:
Page  90  WHAT'S IN A WARRANTY? Because there are so many options in extended coverage, it's important to know what you need before you buy.
Page  40  DRUG TESTING The devil's in the details when it comes to drug and alcohol testing rules.
Page  52  DRIVER INTERVIEWS Asking the right questions can reduce turnover.
Page  71  SPEC'ING VAN TRAILERS The box need to remain rigid, and don't forget the tires.

 NEWS & ISSUES
Page   4   DIESEL PRICE WATCH
Page   6  DOUG CONDRA The future is now.
Page  10  DEB WHISTLER Pride in their rides.
Page  12  HOTLINE Supplier news.
Page  30  WASHINGTON REPORT Hours deadline near; border roadblock; new HHG rules; new cargo standards; sleeper rule clarification; highway funding law extended.

 TECHNOLOGY
Page  78  IT SOLUTIONS Taming paperwork.

 EQUIPMENT
Page  60  EMISSIONS AUTHORITY Challenge Bibendum.
Page  64  EMISSIONS AUTHORITY No idle solutions.
Page  82  TRUCK MODEL ROUNDUP cargo and walk-in vans.
Page  98  PRODUCT & SERVICES Sterling's new chassis and A/C unit; Freightliner restyles Century ST; ERG'd MBE diesels; new AGS tranny.
Page 109  TIRE TALK Monitoring inflation.
Page 118  JIM WINSOR Saving $3 million on oil.

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